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How artificial intelligence helps improve performance
Artificial Intelligence has enormous potential for different areas of the economy, and many have already found practical applications for such technology. One of the great advantages of AI is that routine tasks can be delegated to it. In addition, it can solve complex problems, making it an ideal human assistant.
An excellent example of using the potential of artificial intelligence is the automated systems installed in oil refineries. These machines calculate the necessary volumes of fuel by themselves, as well as analyze the demand, and based on that suggest an increase in the amount of one or another grade of raw material. And AI systems adjust operations in the process of production, which eliminates loss of productivity or downtime.
However, not all areas can easily incorporate AI-based technologies. For example, the work of government agencies has its own peculiarities, moreover, the accounting of funds is rather strict here, and AI may simply not be able to withstand the efficiency test in a short period of time. A number of government agencies have already implemented an automation mechanism to register property rights. Artificial intelligence has taken over the verification of documents, including contracts and powers of attorney. In this case, it is necessary to analyze participants of the transaction, proxies, terms of contracts, and other nuances. All these actions take a lot of time and labor costs, but with the use of automated systems, the entire process is much faster.
An excellent assistant for officials is a program that independently checks information about an object in state registers on land taxes. As a result of testing the system for, 2.5 times more unaccounted objects were identified than with the standard search option. Thanks to this, it is possible to significantly increase revenues to the budget. The AI program processes information 2,000 times faster than manual data entry.
For the majority of state institutions, an important point is the simplification of work with incoming documents. The AI-based system allows automating the transfer of data into a digital version and a single database of the agency. Now artificial intelligence already knows how to identify documents almost as well as a human, which allows transferring about 95% of routine processes to it.
Call centers also use AI in the form of online voice consultants or chatbots. They take over the processing of requests from citizens and solve some of them automatically, without involving a specialist.
Artificial Intelligence-based technologies are not yet capable of everything, but they continue to be improved and trained so that, over time, such systems can be used in a multitude of areas.